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Since our inception FAC Food Logistics has always been a customer-centric organization. While we have experienced dynamic growth over nearly thirty years, we have never lost sight of the importance of unsurpassed customer service…and we never will.
Strategically located in Rocky Mount, NC on the I-95 corridor, the FAC network serves the entire continental US, Canada and Mexico.
Working with FAC is a different kind of experience in food logistics supply chain management. We never accept status quo solutions. We believe that the most difficult challenges can always be solved. We prefer to deal in solutions rather than excuses. In short, we always place our clients’ interests ahead of our own, knowing that when they succeed then so do we. We describe and demonstrate the culture behind this kind of commitment as: Food Logistics. No Boundaries. No Boundaries – A Dedication To Food Because food has always been our sole focus, you benefit from our wealth of experience. No Boundaries – Challenges Welcome We have the resources, experience and flexibility to respond to the most demanding client requirements. No Boundaries – The Assurance Of Our Track Record We have never lost a client over a performance related issue in over 25 years. No Boundaries – Asset-Right™ Puts Your Needs First We invest in the kind of resources that allow us to serve your individual needs best. We do not predetermine those needs by investing in assets you may not ever require. No Boundaries – Technology That Works For You Our latest investment in our new system, FACTS, allows you, and us to more closely monitor the status of every shipment. No Boundaries – The Security Of Our Financial Stability Our financial strength is your further guarantee of the most competitive pricing and service solutions in our industry. FAC Channels and Services Offered FAC operates in these four primary channels of food service logistics.
- Food Manufacturer/Supplier
- Produce Brokerage
- Distributor
- Restaurant Chains
Depending on the individual needs of each channel, services include:
- Truckload (Refrigerated & Dry)
- Less than Truckload
- Intermodal (Refrigerated & Dry)
- Rail Car (Refrigerated)
- Expedited Ground and Air
- International
- Distribution Management
- Shipment Planning and Execution
- Pool Consolidation and Distribution
Unlike many competitors, we decided long ago to focus exclusively on the food logistics channel and to provide exceptional depth of knowledge, resources and results. Today FAC enjoys unparalleled partnerships among its Fortune 500 client list of food manufacturers, suppliers, distributors and restaurant chains.
Extensive vendor and distributor knowledge
Proven system and process to reduce transportation costs
Food specific focus, expertise and knowledge capital
One stop, customized service, enhanced shipment visibility
Customized KPI’s, 24-7 Dedicated Customer Service
FACTS Technology
Fixed rate structure
Proactive, professional cargo claims management
Exposure to nation’s largest restaurant chains