Retail Technical Services (RTS), a Flextronics Company, specializes in providing customer-facing technical support in retail locations. Around the globe, RTS associates consistently deliver a high quality customer experience at the point of sale helping end-customers solve technical issues by troubleshooting and fixing electronics products. Our associates are also trained to upsell complementary electronic products. Today RTS associates are located in over 800 retail locations worldwide.
Headquartered in Singapore, Flextronics is a leading Electronics Manufacturing Services (EMS) provider focused on delivering complete design, engineering and manufacturing services to automotive, computing, consumer digital, industrial, infrastructure, medical and mobile OEMs. With the acquisition of Solectron, pro forma fiscal year 2007 revenues from continuing operations are more than US$30 billion. Flextronics helps customers design, build, ship, and service electronics products through a network of facilities in 35 countries on four continents. This global presence provides design and engineering solutions that are combined with core electronics manufacturing and logistics services, and vertically integrated with components technologies, to optimize customer operations by lowering costs and reducing time to market.
Flextronics continuously strives to improve its environmental performance and supports its customers through services, products and new technologies that have little impact on the environment.
Flextronics offers excellent opportunities for professional growth, a competitive compensation package, and a highly collaborative work environment as well as international exposure. Our global footprint – spanning from Asia to Europe and the Americas – allows our employees to work and interact with more than 100,000 colleagues from diverse cultural backgrounds. Our global scale and expertise covers multiple market segments and provides employees with boundless opportunities to work anywhere in the world – ensuring that they never run out of challenges.
Flextronics Announces Second Quarter Record Results (.pdf)
With over 20 years in field services outsourcing, Retail Technical Services (RTS), a Flextronics Company, develops and maintains a skilled technical workforce by providing the engines needed to power recruiting, education, deployment and execution of technical support in retail locations. Our extensive international footprint in services and logistics supports you growth.
Our technicians handle end-customer service needs for a broad array of electronics products---from components to whole systems, wireless handsets to consumer and computing devices, infrastructure equipment and more. We help lower the total cost of service, increase end-customer retention and drive increased customer satisfaction by managing technical customer service operations and reducing returns of no trouble found (NTF) units at the point of sale.
Join Our Team
The secret to Retail Technical Services success is the people who drive our business. At RTS, we look for individuals who want to be challenged and rewarded for meeting individual and company goals.
We train our RTS technicians to become customer driven professionals with the business and technical skills to troubleshoot and repair processes, products, components and tools. If you want to work in an environment that encourages individual creativity and the opportunity for advancement, Retail Technical Services, a Flextronics Company is the place for you. This is one call you don’t want to miss.
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