Retail Wireless Supervisor
Flextronics Rancho Cucamonga, CA 5/4/2012
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Retail Wireless Supervisor

Flextronics Rancho Cucamonga, CA 5/4/2012
Apply Now

Job Description

Category:   Retail

Education:   High School Diploma/GED

Experience:   Mid-Career, 2-4 years of experience

Travel:   0



Retail Wireless Service Supervisors will:


  • Provide a high level of technical customer service support at a Device Support Center.

  • Meet minimal sales goal for non-commissioned up-selling of accessories and enhanced features.

  • Establish strong rapport and trust with customers.

  • Program, troubleshoot and test cell phones and accessories.

  • Instruct customers on proper use of cell phones and equipment.

  • Accurately document customer interactions in multiple platforms.

  • Perform opening and closing duties within the Device Support Center.

  • Provide direction, training and support to other associates, as needed.





Job Requirements



Required Skills:



  • One year of customer service and/or retail experience, 6 months in a supervisory role.

  • Proven record of consistently providing positive customer experiences.

  • An interest in selling and a desire to learn sales techniques in a non-commissioned environment.

  • Comfortable navigating in Windows operating systems.

  • Possess excellent verbal and written communication skills.

  • Strong attention to detail.

  • Professional, neat appearance.

  • Ability to work retail hours, which may include rotating schedules nights, weekends, holidays and some overtime.

  • High School Diploma or equivalent.

  • Ability to pass a complete background verification including but not limited to:  Education, Employment and Criminal. 

Retail Technical Services, a Flextronics Company, is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.


Compensation Package to include:


  • Pay range $13+ per hour; eligible to receive quarterly bonus.

  • Medical, Dental, Vision

  • Vacation, Sick & Holiday Pay

  • 401K





Flextronics is an equal opportunity/affirmative action employer

Job Snapshot

Employment Type Full-Time
Job Type Management, Retail
Education High School
Experience Not Specified
Manages Others Not Specified
Required Travel Not Specified
Job ID 61048
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Retail Wireless Supervisor

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