****BILINGUAL-ENG/SPANISH CUSTOMER SERVICE REP****
Summary: Responsible for responding to CUSTOMER SERVICE - client inquiries regarding accounts, products and procedures.
Essential Duties and Responsibilities:
• BILINGUAL - ENG/SPANISH Customer Service
• Responds to client inquiries regarding accounts, products and procedures.
• Completes service transactions according to defined procedures using specialized pc based software.
• Resolves problems identified by the client.
• Performs other related duties.
Experience in CUSTOMER SERVICE
BILINGUAL - IS A MUST!!!
Please apply at www.adeccousa.com
Must Include Resume reflecting all customer service.
1-2 years experience in a customer service-related position with at least one year of inbound call center experience required.
General knowledge of PC/Windows environment - General knowledge of telephone etiquette - - Skill in data entry - to analyze and solve problems - Ability to project a positive image on the telephone - Ability to communicate effectively both verbally and written.